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Investment migration · Dubai, UAE

Concierge turns cold enquiries into booked, pre-qualified consultations.

Concierge advises high-net-worth families on citizenship and residency. We built an AI qualification engine that only puts pre-qualified prospects in front of a human.

AI qualificationIntake portalCRM automation
Qualification engine
Incoming enquiries · today
Live
Instagram enquiry · Portugal golden visa
Budget in range · family of 4
✓ Booked 14:02
Website form · “how much is a passport?”
Below programme minimum
Sent guide
LinkedIn · Caribbean CBI
Pre-qualified · docs requested
✓ Booked 14:09
YouTube comment reply
Early research stage
Nurture
Referral · UAE residency
Advisor briefed in CRM
✓ Booked 14:21
✓3 advisors briefed · 0 minutes spent on tyre-kickers
3.4×

More qualified consultations

Under 3 min

Enquiry to booked call

70%

Less time on unqualified leads

The challenge

The pipeline was full. The calendar was full of the wrong people.

Hundreds of enquiries arrived from social and content, and advisors were spending their days qualifying people who could never afford a programme, chasing passports and due-diligence documents by email, and losing genuine high-net-worth prospects to a slow reply.

Where it was hurting
Advisors spent their days qualifying people who could never afford a programme.
Passports and due-diligence documents were chased one email at a time.
Genuine high-net-worth prospects went cold while waiting for a reply.
A full pipeline hid the real problem: a calendar full of the wrong people.
What we built

Qualification first. Humans where they matter.

01

Qualify before anyone books

A programme-first flow scores eligibility and budget up front, so only people who genuinely fit ever reach an advisor's calendar.

02

Instant booking for the right people

Qualified prospects book straight into the right advisor's calendar while they're still interested, with no manual triage in between.

03

Document collection that runs itself

An automated due-diligence portal gathers passports and documents without the email tennis that used to swallow advisor time.

04

Every advisor walks in briefed

Enquiries, answers, and documents sync into the CRM, and AI-drafted, human-approved follow-ups keep warm prospects moving.

The system, end to end
Step 1Qualification flowScores fit before a call is booked
Step 2Instant schedulingStraight into the right calendar
Step 3Due-diligence portalCollects documents automatically
Step 4CRM automationBriefs advisors and chases follow-ups
How it rolled out

Three phases. Then it compounds.

Phase 1

Map the funnel

We traced every enquiry from first touch to booked call and found exactly where good prospects were being lost.

Phase 2

Build qualification

A programme-first scoring flow and instant booking, so the calendar started filling with people who fit.

Phase 3

Automate the paperwork

The due-diligence portal and CRM sync took document collection and briefing off the advisors entirely.

Ongoing

Tune and follow up

We refine scoring from real outcomes and keep AI-drafted, human-approved follow-ups moving warm prospects along.

What made this different
01

Qualification, not just capture

Most intake forms collect everyone. This one decides who is worth an advisor's time before a single minute is spent.

02

Speed where it counts

High-net-worth prospects expect a fast, premium response. Qualified enquiries become booked calls in minutes, not days.

03

Humans stay in the loop

Advisors still own the relationship and approve every follow-up. The automation clears the noise so they can do the work only they can.

The outcome

Advisors now speak only to pre-qualified, in-budget prospects, and they arrive at every call already briefed. Qualification that took days of back-and-forth happens in minutes, document collection runs itself, and genuine high-net-worth families get a reply while they're still interested.

Ready to see what a system feels like?

Book a 30-minute strategy call. No deck, no pitch. Just a conversation about where the time is going and what we would do first.