Trades & home services, built for the van, not the back office.
Trades businesses lose money in the gaps: the call missed on a job, the quote that took three days, the invoice nobody chased. We close those gaps with automation that runs whether you are up a ladder or asleep.
Run from a phone in a work trousers pocket.
Most trades firms are run from a phone in a work trousers pocket. That works until the calls outnumber the hands. Every missed call is a job that goes to whoever picks up next, and the firms that win are simply the ones that answer.
An AI voice agent answers on the first ring, books the job into your calendar, captures the address and the fault, and texts you the summary. No voicemail, no lost weekend enquiries.
Behind the call is the part nobody enjoys: the paperwork. We wire the full lifecycle into one pipeline so an enquiry becomes a quote, a quote becomes a scheduled job, and a finished job becomes an invoice with a polite chaser attached. We work with electricians, plumbers, heating engineers, gas and renewables installers, and joinery firms across Scotland and the wider UK.
Four gaps. All closed.
24/7 call answering
An AI voice agent books jobs, captures the fault and address, and routes emergencies to your mobile. Out-of-hours enquiries stop leaking to the next firm in the search results.
Quote in minutes
Standard jobs priced from a template the moment the details land, sent for your one-tap approval. The customer gets a number while they still care.
Job to invoice pipeline
Enquiry, quote, scheduled job, invoice and payment chase wired into one flow. ServiceM8, Jobber, Tradify or your spreadsheet: we meet you where you are.
Review capture on autopilot
A Google review request sent automatically the day after a job closes. More five-star reviews means more local search visibility.
Tick what sounds familiar.
Trade calls land outside 9 to 5. Every one gets answered.
What trades firms ask us.
We are a two-person firm. Is automation overkill for us?+
The opposite. Small firms feel a missed call hardest because there is no receptionist to catch it. The whole point is to give a two-person firm the front office of a twenty-person one, without the wage bill.
Will an AI agent sound robotic to my customers?+
No. Modern voice agents respond in under a second and hold a natural conversation. Anything it cannot handle gets passed straight to you with the context attached.
Do I have to change the tools I already use?+
Rarely. We build on top of the diary, CRM or invoicing you already run. If you work off a phone and a notebook, we will suggest something light rather than force a platform on you.
How quickly can this be live?+
Call answering and quote automation usually go live inside the first month on the retainer. We start with the one gap costing you the most and build out from there.
How we build it.
The systems we put into trades firms are built from a small set of proven patterns.
AI voice agents
Every call answered. Even the ones at 9pm on Sunday.
WhatsApp automation
Booking, qualification, follow-up, in the app they already use.
CRM automation
Pipeline hygiene, lead routing, and reporting on autopilot.
Run a trades & home services business?
Book a 30-minute strategy call. We will map where the time and money are leaking, and tell you the first thing we would automate. No deck, no pitch.